Terms & Conditions
1. Introduction
Welcome to BioTeq Shop. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, you must not use this website.
2. Orders & Payments
All orders placed through this website are subject to acceptance and availability.
Payments must be completed in full before orders are processed or shipped. We accept multiple secure payment methods as displayed at checkout.
Prices are shown in USD and may be updated without notice. Once an order is confirmed, pricing at the time of purchase will apply.
3. Shipping & Delivery
We offer worldwide shipping via FedEx or UPS, with full tracking and fast delivery.
A flat shipping rate of $30 USD applies to all orders, regardless of size or weight.
Typical delivery times:
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USA: 3–7 business days
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Europe: 1–3 business days
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Rest of the world: up to 10 business days
Tracking information will be provided within 24 hours of payment. In the rare event of customs seizure or parcel loss, the order will be reshipped free of charge.
4. Returns & Replacements
If a product arrives damaged or defective, please contact us within 7 days of delivery for a free replacement.
Items must be returned unused and in their original packaging. Refunds or exchanges will be processed once the return has been received and verified.
5. Customs & Import Regulations
Customers are responsible for ensuring that products purchased from BioTeq Shop comply with their local laws and import regulations. We are not liable for delays or issues caused by customs authorities; however, we will assist in resolving such matters where possible.
6. Product Information
All products listed are for research, educational, or novelty purposes only, unless stated otherwise. Information on this website is provided for general knowledge and should not be considered medical advice.
7. Limitation of Liability
BioTeq Shop is not responsible for any direct, indirect, or consequential damages arising from misuse of products or website content. Use of all products is at the customer’s own risk.
8. Privacy Policy
Your personal information is handled securely and confidentially. We do not share or sell customer data to third parties. For more details, please refer to our Privacy Policy page.
9. Changes to Terms
BioTeq Shop reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updates take effect immediately upon publication on this website.
10. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
📩 Email: orders@bioteqlabsshop.com